Trust & Safety

Tips to protect yourself and your information

At jobportal.ph, we take great measures to help ensure a safe and thriving online workplace. This includes security models that flag suspicious activity, tools that scan site content, and entire teams dedicated to freelancer and client success. But keeping our community safe takes teamwork. Here are some general tips and resources for best protecting yourself and your information online – whether on jobportal.ph or elsewhere.

Keeping your computer safe

It’s important to keep your computer secure, both inside and out. Consider the following:

  • Lock, log off, or turn off your computer when not in use
  • Schedule recurring computer scans using antivirus software
  • Keep your antivirus software, browsers, plug-ins, applications, and operating systems up-to-date (or set them to update automatically)

What are the signs of a Scam?

Company initiates contact with you from a generic or free online web email address.

Company information cannot be verified.

Company requires advance payment for materials or software. (Some legitimate companies will require a fee, however you should be very careful and fully investigate the opportunity)

Company is located overseas.

Misspelled words, grammatical errors appear in the job offer and corresponding emails.

Job description promises high income for very little time and effort; no experience necessary.

Employment starts without a face to face interview.

Company is requesting bank account information or for the jobseeker to use personal bank account.

If the job sounds "too good to be true", it probably is.

Safeguarding your private information

Treat your personal information like you would your wallet. Here are some tips:

  • Choose strong, unique passwords (mix letters, symbols, and numbers) and change them often
  • Don’t click unknown links, or enter your credentials on unfamiliar sites
  • Don’t leave your computer unattended, and always log off if using a public computer

Protecting yourself from malware

Malware includes computer viruses, spyware, and other intrusive software installed on your computer without your consent. To avoid malware:

Scan downloaded attachments for malware before opening them

Trust your browser’s security warnings for potentially malicious files

If you notice your computer slowing down, serving pop-ups or ads, or any unexpected changes in your browser, have your computer scanned by an antivirus program. Learn more.

To report possible malware on jobportal.ph, please contact us.

Support and assistance

Get 24/7 help from our customer support team anytime, from anywhere. They’re living, breathing humans, here to help you solve jobportal.ph -related issues.

Disputes rarely happen. But in the event they do occur, 24/7 helps with dispute resolution